Discovering and Disclosing The Truth About
Gentle Giants Rescue and Adoptions
(Norco, CA)

Copyright © 2006 - 2009
All Rights Reserved
Gentle Giant News     
Over the past year and a half, we have received many testimonies from individual adoptors telling of their horrific experience with Gentle Giants Rescue and/or Burt & Tracy Ward.  However, a lot of those individuals have requested that we not make their testimonies public because of the fear that the Wards will either repossess their dog from them, will take legal actions against them, or will hinder their ability from ever adopting a dog from any rescue group again.

** Please people, do not let them frighten you with their saber rattling and their threats. The law is there to protect you, and it will. Just because they do not like something, does not make it illegal or give them the right to sue you. And the more they try to use the courts to bully people, like they did with us, and the local newspaper before us, the more it will cost them. You have rights, they can not take away your dog just because they do not like what you are doing. Nor can they sue you for speaking out. The only way they will be stopped is if people stand up to them, just like any school yard bully. The more people speak out about their experiences with GG and the Wards, and file complaints with Norco Animal Control, the sooner they will be shut down and dogs will find their way to safe responsible REAL rescues.   ** excerpts from Message Board post by Marc Sayer 
(http://www.gentlegiantnews.com/messageboard/viewtopic.php?t=56)
I personally believe the truth is best told by those that have experienced and lived it themselves. Read what real people have to say about their adoption experience  or personal encounters with
Gentle Giants Rescue and Adoptions.

These testimonies have been posted with the
permission of the author.


Click HERE to
Read their Stories



* A few people have chosen to remain anonymous or just use their online user name,
in fear of losing their adopted dog to Gentle Giants.
However, their testimonies are just as valid and just as important as the others.

For more testimonies,  visit Rescue Watchdog
Here's how you can help:
1.  If you have adopted from Gentle Giants, even if the dog you adopted was in good health and good temperament, if you notice a violation of ANY or ALL of these 3 regulations, we would encourage you to file a complaint with the City of Norco.  The City would have not other way of knowing of these violations if nobody tells them.  Keep a copy of the complaint form for your own records, and we would also appreciate it if you would forward a copy of the complaint form to us.  (forwarding information can be provided upon request).

Here is a link to the City of Norco's complaint form: http://www.gentlegiantnews.com/Norco_complaint.pdf

**Please note:  You do NOT have to be a resident of Norco in order to file a complaint.

2. Send us your experience so that the public will be made aware that what happened to you could possibly happen to them if they adopted from Gentle Giants Rescue.

3. File a report with Rip-Off Report (www.ripoffreport.com)

4.  If you found Gentle Giants Rescue through Petfinder about a dog they had listed on Petfinder, then find out that the dog is no longer available for adoption, write to Petfinder and let them know.  Their email address is: pets@petfinder.com
Although it may be in your contractual agreement that GGR "reserves the right to repossess the adopted dog at ANY time, for ANY reason", this section of the contract is NOT legally enforceable (check with your own legal counsel).  Once the "purchase" takes place and you have paid for the item, in this case a dog, that item is your own personal property and CANNOT be taken back unless you have failed to pay for this "item" in full.  And since we all know that you cannot leave with one of their dogs without you emptying your pocket book and maxing out your Credit Card, lack of payment will never be the issue.  To my knowledge, the only way you can "lose" your dog is if your local animal control deems your household unsafe to the animal, or if your animal is unsafe to the public by way of previously reported dog bites from your dog.  So, if you are taking care of your dog humanely and your dog is not a danger to anyone ... you have absolutely NOTHING to worry about.

It is also my understanding that GGR is now requiring that you bring your adopted dog ONLY to their vet for care.  Folks ... THEY CAN'T DO THAT.  That is against the law.  That would be like a car sales man telling you that in order for you to purchase their car, they require that you have your car serviced ONLY at their service station, and purchase your gas ONLY at their gas station.  If it's not lawful, it can't be enforced.

This brings me to another "contractual agreement" that you probably had to sign in order to adopt a dog from GGR.  THE FOOD CONTRACT.  GGR seems to believe that you are REQUIRED to feed your newly adopted dog their food (Gentle Giant's World Class Canine Cuisine) and ONLY their food for the life of the dog in order for you to adopt a dog from them.  Again, it may be in your contract (or a separate contract), but this is also not legally enforceable.  Once you own the "item" that you purchased, the "Seller" cannot dictate the manner in which you feed, maintain, or take care of that item (the dog).

Although you may have signed the contract, the contract can only be enforced in what is LEGAL.  The illegal terms on that contract are null and void.   This does not mean that the entire contract is invalid, it only means that certain portions of the contract may possibly be invalid and unenforceable.
WHAT GENTLE GIANTS DOESN'T WANT YOU TO KNOW:

The dog they adopt out to you becomes YOUR personal property once the dog is handed over to you.... even if you received the dog for free.

What does this mean to you?  EVERYTHING in the contract that tells you how to "maintain" the dog does not apply to you.  The prior owner (meaning Gentle Giants) no longer has control over that dog... they relinquished that responsibility to you.

You are only accountable to the laws of the land, ei: State, County & City regulations.

The ONLY way that dog can be taken away from you, would be if you are endangering the dogs live (as determined by a Court) or the dog is endangering others.

So.........  if you were to speak up about your own personal testimony of your adoption experience with Gentle Giants, you have absolutely NOTHING to lose.  Gentle Giants CANNOT repossess your dog for any reason whatsover.
Here are a few more things you should also know about Gentle Giants Rescue:

In order for them to operate in the City of Norco as a "Non-Profit" Rescue Organization, they must comply AT ALL TIMES with certain requirements that the City has established.  (See a copy of the "Conditional Use Permit")   http://www.gentlegiantnews.com/GG_CUP.pdf

1. They are limited to a maximum of 55 ANIMALS (not just dogs) on their premises at any time.  This includes their own family pets, of which are limited to just 4 dogs.  This also includes cats, horses, pigs, goats, etc. (See Resolution, Page 3, Paragraph 4)

Take a look around ..... how many animals did you count?

2. They MUST have all dogs, 4 months of age or older,  vaccinated for Rabies and MUST have those records available at all times.  (See Resolution, Page 4, Paragraph 11)

Were you provided with a copy of the Rabies Certificate?  Were you told they would be sent to you as soon as she find them?  Were you ever sent them?  If they are supposed to have those records available, why can't they provide them to you?  This forces you to have to re-vaccinate the dog in order to be in compliance with your City or County regulations.  This puts your dog at risk of over-vaccination.

3. They MUST have all dogs, 8 weeks of age or older, spayed or neutered within 30 days of their receipt of dog into their rescue operation. (See Resolution, Page 3, Paragraph 9)

How many of the dogs were not available to take home that day because they had to be spayed or neutered? 

There are a lot of people that would LOVE to see this "Organization" get closed down.  There are also a lot of people that don't want them closed down, but would like them to be in compliance with the Law.


If you have also adopted a dog from Gentle Giants Rescue and Adoptions, in Norco, CA  and
would like to share your story, we would love to hear it.

If you have had any other type of working relationship with Gentle Giants, what was that
experience like?    (For example:  Did you release a dog you could no longer keep?  Are you
an County or City Animal Control Agency?  Would you release dogs to Gentle Giants?  Do
you  or have you transported for Gentle Giants?  Do you foster for Gentle Giants? Have you
ever applied to adopt a dog from Gentle Giants and been denied?)
We would love to hear your story.  Please contact us.
VIEW GENTLE GIANT'S IRS TAX RETURNS AND COME TO YOUR OWN CONCLUSIONS
(click here)

QUOTABLES
Quoted by: Burt Ward/Tracy Ward
"Our dogs don't drool. "
“Every one of these beautiful, loving animals would be dead if it weren’t for us”
“Our dogs are now living to be 18 years old because of our new food, Gentle Giants World Class
Canine Cuisine.”
.... AND MANY MORE. Click Here to read the rest of them, and verify the sources.

Are Burt and Tracy Ward grossly over-exaggerating the quantity of dogs that they actually adopt out … or is there something else going on ?

~Read More~
According to Burt Ward's statements...
They are feeding at least 700 dogs PER DAY

or ...

Perhaps their 55 dogs (the amount allowed for them to have, as
per the City of Norco) are eating 28 pounds of food per day, PER
DOG



View All Documents and Articles regarding
Gentle Giants Rescue and Adoptions, Inc.

Some of these Documents and Articles are as follows:
Gentle Giant's failed lawsuit against Press-Enterprise Newspaper

Gentle Giant's failed lawsuit against Sayer/Laird, etal

Gentle Giant's Application for their 501c3 Non-Profit Status

City of Norco's meeting minutes leading up to the issuance of the
Conditional Use Permit
~Click HERE~
A SURVEY. 
What was your experience like with
Gentle Giants Rescue?


CLICK HERE
to take the Survey
CLICK HERE to view summary results from Jan. 3, 2006 thru Feb. 10, 2008 (95 survey results)
CLICK HERE to view summary results as of March 22, 2008

Dog Owner's Guide to:
Why people do rescue

~Click HERE~
In support of all you rescue workers out there ... trying to make a difference, here is a video dedicated to educating the public about WHY to have your dog or cat spayed/neutered.

This video is quite graphic ... so you've been "warned".
~Watch Video~

Looking for a Reputable Rescue?  ...   Looking for a Reputable Rescue?  
~Click HERE for a list of reputable rescue organization across the Nation.

This is not a complete list.  If you have knowledge of a reputable giant breed rescue organization in your area, please email me a link along with an explanation as to why you believe the rescue is reputable.

How do you recognize a Reputable Rescue?   ~Click HERE~

GDCA  & AKC Articles



Recommended Reading

"Bones Would Rain from the Sky:  Deepening Our Relationships with Dogs"
By: Suzanne Clothier

To view the author's website, click on the logo.

Great spirits have always encountered opposition from mediocre minds. The mediocre mind is incapable of understanding the man who refuses to bow blindly to conventional prejudices and chooses instead to express his opinions courageously and honestly.

Albert Einstein, quoted in New York Times, March 13, 1940
US (German-born) physicist (1879 - 1955)
Pride goes before destruction, and arogance before a fall.

It is better to live humbly with the poor than to share plunder with the proud.

Holy Bible,   Proverbs 16: 18-19
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Back in January (2008), I received an email from an adopter.  One of the things he mentioned is that there is some new construction going on and the property was all torn up because of it.  When the adopter questioned what they were building, he was told they were putting in a pool for the dogs.
"Under Construction", continued ...

Well, I guess that was not the truth.  I just recently (July 2008) received another email from someone that went to GGR to release a dog.  Here is an excerpt from the email this person wrote to me:

"When we got to the property, it looked NOTHING like the website. It was all dirt and there was millions of dollars of construction going on. The front of the house had 2 what looked like sunrooms just built on and in what I guess used to be the front yard was a giant monstrosity of a pool going in - something that you'd see in Las Vegas! With waterfalls and rock formations, moat and what looked like an island in the middle!

We saw no dogs and I asked a worker about Tracy and he took me into one of the sunrooms and knocked on the window. She opened it slightly and asked who I was and after I explained told me to go wait with the dog in the car. So I went back and told my friend who immediately was irritated about that. Minutes later Tracy came out and I said to her "Wow you guys have a lot of projects going on here" and she said "thats a 100 x 100 foot pool going in" I asked her if that was for the dogs (I just assumed it was an animal thing since they were a non-profit rescue!) - she looked at me kind of funny and said "for the dogs? no! Its for us" and then proceeded to point in different directions and offer the following information which I also thought was odd "a tennis court is going there and a theatre is going there"

The next day, my friend went back to go get the dog (another story in itself) my friend had a brief  "discussion" with Burt::

"She started questioning him about the construction saying something like "I sure hope the pool you are building is not with money from your non-profit organizations and if it is its for the dogs" - he said "Thats an $850,000 swimming pool - why would I let my dogs in it"!


So, my question is ... where are they getting the money to do all this construction?  To my knowledge, neither of them have a main income (other than the adoption funds, dog food sales, and bottled water sales). 

I guess their 2008 tax returns will be quite interesting to see.
UNDER CONSTRUCTION
For the past couple of years, the puppy population at Gentle Giants Rescue has been increasing by leaps and bounds.  If you were to talk to ANY other rescue group around the Nation, both breed specific and all-breed, puppies are a rarity.  So, how is it that Gentle Giants Rescue ALWAYS has puppies?  They have puppies of just about any Giant Breed dog.  Additionally, they have recently been advertising "designer" breed puppies.  Here is a snippet from their website:  "See our unique 'one-of-a-kind' Gentle Giants, such as our very rare “Doodle” a giant Great Dane/Poodle who looks like a Great Dane when he is shaved and groomed, but looks like a giant "Super Poodle" when his fur grows out. Also, check out our amazing "Woodle" an Irish Wolfhound/Poodle, our funloving "BorzAf" a beautiful Borzoi/Afghan, and our breathtaking "Great DaNewfé" a Great Dane/Newfoundland" (see their home page).

So the question arises, "Where do they get all these puppies?"

Email testimonies come in on a regular basis from adopters that have been through horrible experiences.  Most of those testimonies are posted in the Adopter's section of this website.  There seems to be a common thread with most of these testimonies, in that the dogs they are showing as "available" for adoption are not yet spayed or neutered.  If they adopted that dog, they would have to come back in a few days to pick him/her up after the dog has had it's surgery.

It is also well-known that it is standard practice of Gentle Giants Rescue that all the dogs live together in a pack.  They sleep together, they eat together, and they "hang out" together.  Most of these dogs live in the back "house", so they are not supervised at all times.

So ... what do you think?  Unaltered adult dogs ... living communally ... lots of puppies available.
HOW DOES GENTLE GIANTS RATE?

Read what others have said.
(The "rating" that raves about Gentle Giants was written by Burt Ward himself.  A bit biased if you ask me.)

Make a rating yourself.

CLICK HERE
3534 times

After carefully reviewing three years worth of Gentle Giants IRS 990 Tax Returns for the years 2004, 2005 and 2006, here are some of my thoughts:

If you read or hear any of the media that Burt Ward publicizes about GGR, he is constantly bragging about how many dogs they adopt out each year.  At one point, he had stated that they adopt out 1,000 dogs per year.  To back up this claim, a lawsuit complaint was filed in the County of Riverside against one of the adopters claiming that they have adopted over 10,000 dogs in the past 14 years.  Assuming that GGR was not adopting out that large of a quantity when they first started, over the years the quantity has increased, it averages out to approximately 1,000 dogs per year.  This would actually make Burt Ward's claims to be close to the truth.  And since it IS filed with the County Courts, it MUST be true.

HOWEVER, based on the 2004 returns, they are claiming to have adopted out 200+ dogs, in 2005 they adopted out 300+ dogs, and again in 2006 they adopted out 300+ dogs.  So which is it?  1,000 adoptions per year, or 300 dogs per year?  These numbers aren't even close.

The next observation I made, and having in my possession a number of adoption contracts over the above referenced years, the average adoption fees for the year 2004 were between $400.00 to $650.00 ; average adoption fees for the years 2005 & 2006 were between $650.00 to $900.00.

Based on the estimated amount of dogs adopted per year of 1,000 dogs and based on a averaged adoption fee of $525.00 for 2005, and $775.00 for 2005 & 2006, then the total GROSS adoptions should be closer to $525,000.00 and $775,000.00.  (I believe my math is correct.  Check the math yourself.)

HOWEVER, gross adoption fees reported on the 990 Tax Returns for those years were MUCH lower than that.  In 2004, they reported their gross adoption fees as $222,493.00, 2005 as $351,359.00, and 2006 as $337,160.00.

I don't know about you ... but these numbers just don't make any sense to me.
Here's a few more thoughts:

Listed in their very limited itemized expenses, here are some expenses that seem a bit questionable.

Feeding/Cleaning:   They are allowed to have a maximum of 55 animals on their premises at all times, in accordance to the City of Norco Conditional Use Permit.  So, based on that quantity, they are only feeding 55 dogs each day.   IF they paid full retail price for each bag of food (averages at $20.00 per bag for the food they feed ...  I personally have witnessed Burt feeding their "herd" Pedrigree dog food), and 1 bag will feed 1 dog for 30 days, they would need to purchase 55 bags of food per month for their dogs.  IF they actually did buy the food, then the approximate amount they would be spending is $13,200.00 per year, not $31,900 to $35,350 as claimed in their 2004, 2005, & 2006 990s.  However, that is not the case.  Most of the food is donated to them by manufactures that have stale food and can’t sell in retail stores.

Training Fees:  Burt and Tracy Ward provide their own training, don't they?  In fact, they even sell a "Training and Wellness Program"  Here is a quote from THEIR website:
“We offer our "Gentle Giants Training And Total Wellness Program" semi-annually for $495.00, which provides you with the following services and benefits for your adopted dog every six (6) months . . .”

They are charging for this service, yet the income from this service is NOT reported in any of their tax returns.  Instead they have Training Fees listed in the expense itemization.  So who did they pay for Training in 2005 - $30,159.00 and 2006 - $16,165.00?

Transportation:   When dogs are relinquished to GGR, the owner of the dog MUST deliver the dog themselves.  There are other occasions that volunteers will pick up dogs at animal shelters, these volunteers are NOT paid or reimbursed for their time or gas.  This is a volunteer service.  What transportation costs? 2004:  $35,020.00   /  2005: $35,144.00  / 2006: $42,660.00

Website Maintenance:  Burt Ward is a website guru.  He maintains his own website.   Yet they are claiming to be paying out $12,920.00 in 2005 and $14,307.00 in 2006.  Who is he paying this too?  Himself?
 
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